Frequently Asked Questions

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General

Is PDF Master really free?expand_more
Yes. All tools are free to use with no subscription, trial period, or credit card. Creating a free account gives you access to your usage history and additional features.
Do I need to create an account?expand_more
No. You can use any tool without signing up. Creating a free account gives you access to your usage history and additional features.
How is PDF Master funded?expand_more
PDF Master is supported by non-intrusive contextual advertising. We do not sell your data, charge subscription fees, or add watermarks to your files.
What file formats does PDF Master support?expand_more
The core tools work with PDF files. Conversion tools also support Word (.docx), Excel (.xlsx), PowerPoint (.pptx), and image formats (JPEG, PNG, WebP). Each tool page lists the exact accepted formats.

Privacy & Security

Are my files uploaded to your servers?expand_more
Most tools process your files privately, so they never leave your device. A few tools — such as Office conversions, OCR, and AI tools — need to upload your file to complete the task.
Do you keep my files after processing?expand_more
When a tool needs to upload your file, it is handled securely and never retained beyond completing your request. We don't keep copies of your documents.
Can I trust AI tools with confidential documents?expand_more
AI tools (Summariser, Chat with PDF, Translate, Extract Data, Question Generator) send your document text to the Anthropic Claude API for processing. If your document is strictly confidential, use one of our other tools instead or review Anthropic's data handling policy before proceeding.
Does PDF Master use cookies?expand_more
We use strictly necessary cookies for authentication (if you log in) and optional analytics cookies to improve the service. You can use all tools without accepting analytics cookies.

File Limits

What is the maximum file size?expand_more
Many tools have no fixed file size limit — performance depends on your device. Tools that upload your file accept up to 50 MB by default. Individual tool pages show the specific limit.
How many files can I process at once?expand_more
Tools that support multiple files (Merge PDF, JPG to PDF, Image Compressor) let you upload as many files as you need. The limit is your device's available memory, not an artificial cap.

Tools & Features

How does PDF Master keep my files private?expand_more
Most tools process your files without uploading them, so no data is sent to our servers and your files stay private on your device. The few tools that do need to upload a file handle it securely and keep it private.
Why do a few tools need to upload my file?expand_more
Some operations — like converting PDF to Word, running OCR on scanned documents, or applying AI analysis — need extra processing power to complete. For these, your file is securely uploaded and processed.
Can I use PDF Master tools in bulk or via API?expand_more
PDF Master is currently designed for individual use. Bulk processing and API access are planned for a future release. Sign up for a free account to be notified.
Which tools can I use on mobile?expand_more
All tools are mobile-responsive and work in any modern browser. Many tools work particularly well on mobile since no file upload is needed. Very large files may be slow on older devices due to memory limits.